DAZ3D Help Center

Cristina Galloway May 16, 2014 DAZ 3D Software / DAZ Install Manager

If you are unable to log in to your account in the DAZ Install Manager, here are some things you can try:

Create a new account in the Install Manager. Use a different name but the same email and password. You can do this by choosing "Add Account" from the Account drop down.

If this does not resolve the issue, please review these troubleshooting tips:


♦ Accept EULA 
If you have not yet accepted the EULA, you will not be able to log into DIM. The EULA is here: https://www.daz3d.com/eula

♦ Correct Login Information
Make sure you use the correct e-mail address and password. If you have two DAZ 3D user accounts, make sure you use the one that have your account history. You can configure DAZ Install Manager to access more than one account. You must provide the correct e-mail address and password for each one.
**PLEASE NOTE: The email and password on the website in your account must match exactly to the email and password in the Install Manager. For example: If you have a capital letter in your DAZ account email (Name@url.com), but not in your Install Manager (name@url.com), the log in will fail.

♦ Third-party Software (uncommon)
Some third-party software can potentially interfere with DAZ Install Manager. The most likely kinds are firewalls and antivirus software. You may need to disable or configure this kind of software to prevent it from blocking DAZ Install Manager. This is reason is uncommon compared to the first two above.

♦ If you are still not able to log in, reset your password in your main account (www.daz3d.com) and then try again to log into Install Manager, using the new password.

♦ If you are *still* not able to log in, contact customer support to reset your password and look into the issue further. 

Kraig Hausmann December 30, 2013 DAZ 3D Software / DAZ Install Manager

Some users want or need to choose a different path from the default content path. This article provides support for choosing a valid path.


You can find and edit the path to which Install Manager installs content here in Install Manager:  Configuration Settings --> Installation --> Label/Path.  Do not confuse this with the paths given for application software (64-bit Software, 32-bit Software) in the same window.  These paths should *not* be changed as they are based upon your actual application folder.


The path to which Install Manager installs DAZ Studio and Poser format content is shown below in the purple bounding box.



By default, DAZ Install Manager (DIM or IM) will install content to this path:



C:\Users\Public\Documents\My DAZ 3D Library


Users\Public\Documents\My DAZ 3D Library


Unless you have a special need for a different path, you should use the above one.  Some users, however, may need to change the path. For example, they may need to have content installed on a different hard drive or volume than the root drive.  Here are some guidelines to help you choose a valid path.


Don't Mix Content with an existing content directory

Users may want to have all their content installed to the same directory.  There are some good reasons for this.  However, it is not recommended to have content installed by IM installed to the same path as content installed by another method, such as the Bitrock installers or manual installation of content.  Here's the reason why.  Install Manager can only uninstall content which it has installed.  If you used a different method, such as Bitrock or a manual unzip, Install Manager will not be able to uninstall that content.  Once you have the two methods mixed together, you are sure to have issues.  By keeping the content separate, you can keep track of whether you used install manager to install that given content product.  Worse, if you have a content product installed by two methods to the same path, then you could have conflicting file versions. For this reason, we strongly advise users to keep Install Manager content confined to its own path and not to use the same path or share the same path as content installed by a different method.


Avoid Embedded Paths

Do not choose a content path that is inside of another path.  If you already have this as your content path:

c:\My Content Folder

\MacHD\My Content Folder

Then you must not choose any folder inside of it.  For example, any of these:

c:\My Content Folder\[subfolder]

\MacHD\My Content Folder\[subfolder]


Windows Users should not install to the Program Files Folder

Starting with Windows Vista, Microsoft introduced Windows File Protection.  Files inside of the Program Files folders (32-bit and 64-bit) are meant to be reserved for applications files.  This means that content files should *not* be installed inside of either of these folders.  This is true regardless of the method of installation used. This is why the default path is outside of the Program Files folders.


How to change the content path

Several things are configurable in Install Manager. This is how to change the path that it installs content to. This is just for content, not for plugins. In Install Manager, click the configuration button in the top right. It looks like a gear.  In here, click on 'Installation.'  In the 'Installation' Tab, look at the lower half of the tab.  Under Label and Path, you'll see the current path for content installed by Install Manager.

Click the Plus (+) button on the bottom left. You'll have two fields. The first is your label for the path you are adding and the second is the actual path itself.  The label you give is your choice and only needs to make sense to you. The path below needs to correspond to the path you have chosen. After you have both fields completed, click 'Accept.'  You should now see the path appear below Label and Path. The last thing to do is to designate this as the active path.  See 'Current' on the bottom. Click the drop-down arrow and make sure the path you've added is selected.  Now press 'Accept.'  Now Install Manager will install content to the new path you set up.


Mapped Content and added Runtimes

Keep in mind that the path that you install content to must be added in your application.  This means in Studio, the path needs to be mapped. In Poser, the runtime needs to be added. This enables your chosen application to see and use the installed content.



If you need more help with this issue from DAZ 3D Technical support, please be sure to include the following information with your request:

♦ The platform and version you are using (For example: Mac 10.7, Windows 7, 64-bit, etc.)
♦ The application and version you are using (Poser Pro 2012, DAZ Studio, etc.)
♦ The path that you have content installed to. A screen shot is often very helpful:

How to Make A Screen Shot of the Content Path in DAZ Install Manager


♦ The paths you have mapped in Studio (or the runtimes you have added in Poser):

How to Make a Screen Shot of Mapped Content in DAZ Studio 4




Kraig Hausmann November 13, 2013 DAZ 3D Software / DSON Importer

How to use Install Manager to install DSON Importer plugin

You can use DAZ 3D’s Install Manager to download and install the DSON importer plugin for Poser.  You can also use Install Manager to install DSON Importer supported content for use in Poser.

The installation of the plugin and the installation of the relevant content are both important. This article shows you step by step how to use Install Manager to install the the plugin and the Genesis Starter Essentials.  

Why do you need the DSON Importer plugin in Poser?

Poser does not have native support for Genesis, Genesis 2 Female, and Horse 2.  These are new DAZ 3D figures that use Triax Weight-mapping.  The DSON Importer plugin enables recent versions of Poser to use these DSON content products.  The DSON Importer plugin must be installed along with DSON Content and special support files (PoserCF) to enable the product to work in Poser. DSON Content


An Active DAZ 3D account

You need to have an active DAZ 3D user account on the DAZ 3D website.  You can create a new account here: https://www.daz3d.com/customer/account/create/.  If you already have an account, but don’t remember the password, use this link  https://www.daz3d.com/customer/account/forgotpassword/.

A Supported version of Poser

Poser Pro 2012 sr3+, Poser 9 sr3+, Poser Pro 2014, Poser Pro 10

Versions of Poser prior to these do not support DSON importer Plugin.  So, sorry, Poser 8 and earlier is not supported.

Completed Order for DSON Importer Plugin

You need to have a completed order for DSON Importer Plugin in your DAZ 3D account.  You can find DSON importer plugin here: http://www.daz3d.com/dson-importer-for-poser

By putting through an order for the DSON Importer plugin, you will also have Genesis 2 Female Essentials and Genesis Starter Essentials in your account.

Install Manager

At the time of this article, this is latest version of Install Manager.  The full build of Install Manager is displayed in the application to the right of the words ‘Install Manager.’  Install Manager offers to update itself when updates are available.  You can find Install Manager here: http://www.daz3d.com/install-manager-info.

Agree to the EULA

You should have agreed to the current EULA on our site: http://www.daz3d.com/eula. Install Manager may also remind you about this before you attempt to download software.

Admin User account

You should be logged into a user account with full admin rights on your given computer.  Both MacOS and Windows have admin accounts.  Home users are usually logged into the admin account. However, if you’re not, you’ll need to resolve that first before you can install most software correctly.

Installing DSON Importer plugin

DSON Importer plugin is a plugin, not content. DSON Importer plugin uses Python scripting and DAZ 3D DSON software.  It must be installed to the actual Poser application folder in order to work correctly.  Here’s how to use Install Manager to install DSON Importer plugin.

1) Launch Install Manager and log into your DAZ 3D account.

2) First, let’s make sure Install Manager knows where to install plugins for our particular installation of Poser.  Click the gear icon in the top right.  This is the ‘Configuration Settings’ button.  Now you should see the ‘Settings’ menu.

3) In Settings, click ‘Applications.’  This is the window where you can tell Install Manager where applications are installed.  We’re going to give Install Manager the path for your Poser application.

4) Click the plus (+) button in the lower left.  You’ll see the ‘Add Application’ dialogue.  Under ‘Name:,’ click the drop-down and choose ‘Poser.’  Click the second drop-down for ‘Version:’ and choose the version of Poser that matches what version of Poser you have Installed.  Under ‘Bit:’, choose the appropriate bit version.  For example, if you are using Poser Po 2014 64-bit, you should have chosen Poser, Pro 2014, 64.

5) Now we’ll give the exact folder for Poser.  Look at ‘Path’ in the lower half of the dialogue.  Look for the button with ‘...’ on it to the right.  This is the ‘browse’ button.  Click it to open the browse dialogue.   Now browse to the application folder, select the folder, and click ‘Select Folder.’  Make sure you choose the application folder, not the SmithMicro or the plugins folder.

For example, if you have Poser Pro 2014 64-bit installed to the default path, then your application folder is here:


Applications\Smith Micro\Poser Pro 2014 (64-bit)


C:\Program Files\Smith Micro\Poser Pro 2014

Yours may be different. For example, you may have the 32-bit version of Poser Pro 2014 installed or you may have Poser 9 installed.  Make sure what’s indicated is correct for your installation of Poser.  Please note again that the actual application folder is selected.

6) Once you press ‘Select Folder,’ you should see the path appear in the ‘Applications’ Tab.  You won’t have to change this path in Install Manager, unless you change your Poser configuration.  This is good because if there’s an update for DSON Importer, you normally won’t have to add the path again.

8) We’ll do one bit of house-keeping before we install the plugin.  In ‘Settings,’ click the ‘Downloads’ Tab.   Make sure the box for Poser 9+ is checked.  Press ‘Accept’ to return to the main window in Install Manager.

7) Now we’ll pull up DSON Importer plugin to install it.  Make sure you have selected the ‘Ready to Download’ Tab.  Downloads progress from ‘Ready to Download’ to ‘Ready to Install’ and finally end in ‘Installed.’

Go to the search window in Install Manager.  Type in ‘DSON Importer’ without the quotes.  This will pull up DSON Importer for Poser.  You may or may not see two options, one for 32-bit and one 64-bit.  You may also see a ‘public build’ or ‘beta’ option appear.  Avoid the entries with ‘public build’ or ‘beta.’  These are beta versions.  We just want to use the release version of DSON Importer.

So, the entry you pick should look like one of these:

DSON Importer for Poser (Mac 32-bit)

DSON Importer for Poser (Mac 64-bit)

DSON Importer for Poser (Win 32-bit)

DSON Importer for Poser (Win 64-bit)

You will only see entries for your particular OS (Mac or Windows).  Check the bit version that is appropriate for your installation of Poser.  If you see an entry for a ‘public build’ or ‘beta,’ do not check it.

8) Now check the ‘Start Queue’ box on the bottom left of Install Manager.  This begins the download process.  When it reaches 100%, it will move to ‘Ready to Install’ and begin installation.  During the installation process, your OS (Windows or Mac), may ask you for your user password.  This is because DSON Importer plugin is more like an application than like content.  When the installation is complete, you should see the entry for the DSON Importer plugin that you chose underneath the ‘Installed’ Tab.

Congratulations! Now you have the DSON Importer plugin installed.  This is only the plugin. You’ll want some content installed, too.

Using Install Manager to install Content for Use with DSON Importer plugin

In addition to the plugin, you need to have content installed for use with the DSON Importer plugin in Poser.  In this part of the article, we’ll look at some basics so that we have a sound understanding and avoid some pitfalls to ensure a proper setup.

DSON and PoserCF Files

DSON Content for use in Poser is usually provided by means of two files, the DSON Content file that is also used in DAZ Studio, and a special PoserCF (Poser Companion File) that enables the content to appear in the Poser Library Panel.  Without the PoserCF file, we can’t see the product in Poser and won’t be able to load it.  Likewise, with only the PoserCF file installed, we’ll be able to see the content in Poser, but when we attempt to load it, we’ll get an error message if the DSON files are missing.

There is an exception to this.  Morph add-on products will only have a DSON installer.  The reason that Morph add-ons for Genesis or Genesis 2 Female are the exception is because morphs show up in the Parameters Panel.  They do not require a PoserCF.  They are the only exception.  Apart from morph add-ons, you’ll need to have a DSON and PoserCF installer for DSON content products used in Poser.

At this point, you can use Install Manager to install content to the default content path.  If you are installing this content for the first time, use the instructions below.  If you have already installed content and are trouble-shooting the use of the DSON Importer plugin and DSON Content, jump down to ‘Pointers for trouble-shooting.’

Install Genesis Starter Essentials

1) Launch Install Manager and log into your DAZ 3D account.  These instructions assume that you have not changed the default content path in Install Manager.

2) Type ‘Genesis Starter’ without the quotes into the search window in Install Manager.   You should see two entries appear in the ‘Ready to Download’ tab.

Genesis Starter Essentials

Genesis Starter Esentials PoserCF

You need both of these files installed.  Check the boxes for both of them and press ‘Start Queue’ in the lower left in Install Manager.

3) Install Manager should now go through the process of downloading and installing the files.  When it is complete, you should see both of these entries appear under the ‘Installed’ Tab.

Launching Poser to use Genesis Starter Essentials

Now you can launch Poser to use content

1) Launch Poser.

2) We want to add the runtime folder to the Content Panel in Poser.  By default, Install Manager installs content in this path:


C:\Users\Public\Documents\My DAZ 3D Library


Users\Public\Documents\My DAZ 3D Library

Thus, the runtime will be in the above folder here:


C:\Users\Public\Documents\My DAZ 3D Library\runtime


Users\Public\Documents\My DAZ 3D Library\runtime

So you need to add the above ‘runtime’ folder to the Content Panel in Poser.  

3) In Poser, go to the Content Panel. At the top, you’ll see an icon of a man running with a plus (+) sign.  This is the option for adding a runtime.  Click this button.  Browse to the runtime folder as shown above, select it, and add.

You should now have this option in your Content Panel.  Make sure it is the one chosen so that you can find the content you installed

4) Find and load the Genesis figure. In Poser, go to the Content Panel.  The Genesis figure can be found in Characters → DAZ People → Genesis.  Double-click the icon.  The figure should load and then appear in viewport in Poser.  Congratulations! You are now using DSON content in Poser!


If you’ve installed the DSON Importer plugin and find that some or all DSON content doesn’t work, you’ll need to trouble-shoot it to find the problem and correct it.

Trouble-shooting involves the process of elimination.  This helps you narrow into the problem and solve it, so you can use your DSON importer content in Poser.  Most user problems with the DSON Importer plugin are due to incorrect content installation.

Does the DSON Importer plugin Work?

If you can load some DSON content, but not all DSON content, then it’s very likely you have the DSON Importer plugin installed correctly.  For example, if you find that you can load the Genesis base figure into your Poser viewport without any errors, then that’s a great sign that the plugin itself is working correctly.  That means you probably need to trouble-shoot how the content is installed.  If you believe the plugin is working correctly, then jump down to ‘Content Path’ below to continue trouble-shooting.

DSON Importer plugin

If you try to load Genesis base figure into the scene, but you get an error message, check the following:

1) Make sure you are using a supported version of Poser.  Poser 9/2012 users must have sr3+ installed.

2) Make sure you’ve installed the plugin to the application folder.  You should have the DSON plugin files here:

…\Poser Pro 2012 [or your version of Poser]\Runtime\Python\addons\dson

For example, Poser Pro 2014 in Windows 7 or 8 64-bit will be here:

C:\Program Files\Smith Micro\Poser Pro 2012\Runtime\Python\addons\dson

The DSON Importer plugin is a plugin, not content.  It *must* be installed to the correct place in Poser.  The plugin path is not customizable.  Otherwise, the plugin will not function correctly.  It must be installed to the runtime that is inside of the Poser application folder as shown abve.  It may not be installed elsewhere.  

If the plugin is in the wrong path, uninstall it using Install Manager. Don’t remove the files manually as that could have unintended and unwanted consequences.  Check the path you have indicated in Install Manager for Poser (Settings → Applications).  Correct the path, if necessary.  Check whether you have Poser 9+ checked in Settings → Downloads.  Re-install to the correct path.

Content Path

There’s an important principle in using content called the content path.  This is the folder and the path to the folder for content.  Many Poser users are familiar with the ‘runtime’ folder.  This is the folder to which content is installed on the hard drive.  Poser can see this folder and enable users to see and use content installed to it.   The runtime has an important hierarchy of files that Poser and the DSON Importer plugin use.

DAZ 3D Content is targeted to the folder holding the runtime folder.  Let’s have a look at this so it’s perfectly clear.  This is the default path that Install Manager installs content to:


Users\Public\Documents\My DAZ 3D Library


C:\Users\Public\Documents\My DAZ 3D Library

Immediately inside of each folder is the runtime folder, like this:


Users\Public\Documents\My DAZ 3D Library\runtime


C:\Users\Public\Documents\My DAZ 3D Library\runtime

Use the Same Folder

Use the the same install folder for both the DSON content file and the PoserCF file.  If you have these files installed to separate locations, the content product can and often will not work correctly.

Avoid Multiple Installations of the Content Product

Avoid using installing the same content product to two or more paths.  If you decide to change the path, make absolutely sure you uninstall the content product and then install to the new path.  If you have the content product installed to two or more paths, it may not work correctly.

What to Do

If you find you must uninstall the content (DSON content files and PoserCF files), it’s best to use Install Manager to uninstall the content.  Install Manager can uninstall content which it has installed.  If you try to remove the content by browsing on the hard drive and deleting files or folders, you may not remove the content product completely.  Any remaining files may conflict with the correct installation of the content product and it may still not work correctly.

For more information about custom content paths with Install Manager, see this article:



Clear DSON Cache

If you have installed the plugin correctly and your content is installed correctly, you may still have issues with files in the DSON Cache folder.  Exit or quit Poser so it is not running.  Then delete or trash the contents of the the folder.

By default, the folder will be found here:


/Users/[your user account]/Library/Application Support/DAZ 3D/dson/cache


C:/Users/[Your user Account]/AppData/Roaming/DAZ 3D/dson/cache

Browse to the ‘cache’ folder and delete the contents of it. Then launch Poser and try again.

Kraig Hausmann November 12, 2013 DAZ 3D Software / DAZ Studio

Using DIM to install DS4.6+

Install Manager is a great tool for downloading and installing DAZ Studio 4.6+ and plugins. This article helps you understand what you should know and do in order for installation to be as smooth as possible. At the time of the updating of this article, the version of Studio is and the build of Install Manager is You can expect these builds to be replaced as ongoing updates are released to improve and expand the software.

There are two ways you can install DAZ Studio 4.6+ Pro, the older Bitrock method and by means of Install Manager. This article explains how to use Install Manager. Bitrock simply means the name of the software that DAZ 3D uses to make self-running installers. If you’ve downloaded and run a file from the DAZ 3D website, then you’re probably already familiar with the Bitrock installers for applications and content.


Advantages of Using Install Manager

Install Manager enables you to download and install application software like DAZ Studio 4.6 Pro and plugins for DAZ Studio 4.6 Pro quickly and easily over the internet. The legacy method (Bitrock Installer) required the user to download and run an application for each updated version of Studio. Then the user had to run it and click on several buttons to proceed through the installation. The Install Manager method is faster and less prone to human error. This article will guide you through the basic steps of the operation.


Before you Start

Make sure your computer meets the system requirements for DAZ Studio 4.6 Pro. Make sure you have an order for DAZ Studio 4.x Pro put through in our store. This will ensure that you have the application available in your order history and a valid serial number. You’ll need both of these in order to install Studio. Finally, make sure you have downloaded and installed Install Manager (sometimes called DIM). You will need to agree to the EULA before you can install software with Install Manager.

System Requirements for DAZ Studio 4.6+ Pro
Your computer should meet or exceed these requirements

Product Page for DAZ Studio 4 Pro
Existing DAZ 3D account holders can put through an order for DAZ Studio 4.6 Pro here.

Page for Install Manager
The link on the page gives you the installer for Install Manager.

You should be logged into your DAZ 3D account to agree to it.


Existing Studio Users (Bitrock-Installed DAZ Studio)

Existing Studio users who have installed Studio by means of the Bitrock Installer, but are changing to Install Manager should first uninstall DAZ Studio 4.6 Pro. If your computer doesn’t have DAZ Studio 4.x installed on it, skip to the next section called ‘Install Manager’ below.

Install Manager doesn’t support uninstalling a Bitrock installation of DAZ Studio, so you’ll need to use Bitrock’s uninstaller.
You should be able to find the uninstaller in the following path, if you used the default path to install Studio 4.x:

\Applications\DAZ 3D\DAZStudio4\Uninstallers

C:\Program Files\DAZ 3D\DAZStudio4\Uninstallers

Windows Users should also be able to find the uninstall option in the Control Panel in the appropriate place for adding and removing programs.

Find the uninstaller application for Studio 4.x and double-click it to launch it. It should ask you if you want to uninstall DAZ Studio 4.x. Agree and continue. Mac Users and some Windows users may need to input their password for the user account for their operating system.

You may have either or both of the bit versions installed. Mac users may have DAZStudio4 or DAZStudio4 64-bit installed and Windows users may have the 32-bit version of DAZ Studio 4 installed in ‘Program Files (x86).’ Remove using the appropriate uninstaller.
As mentioned above, Install Manager will not remove a Bitrock-Installed version of Studio, Make sure you’ve properly uninstalled a Bitrock-installed version before using Install Manager to install DAZ Studio 4.6 Pro. Once this is done, you can proceed to the installation below.


Install Manager

Here are the steps for using Install Manager to install DAZ Studio 4.6 Pro. Don't install any plugins until you've first installed DAZ Studio 4.6 Pro. More about plugins will be given later in this article. Keep in mind that plugins are different from regular content.

1) Launch Install Manager and log into your DAZ 3D user account. If you have multiple user accounts on the DAZ 3D website, use the account in which you ordered DAZ Studio 4.6 Pro.

2) In the search window in the top right, type ‘DAZ Studio 4.6’ without the quotes. This should bring up the installation options appropriate for your platform (Mac or Windows OS) in the ‘Ready to Download’ Tab. If you are using a 64-bit platform, then you should see options for both the 32-bit and 64-bit versions of DAZ Studio 4.6 Pro. Users in 64-bit platforms can choose to have the 32-bit version of Studio installed along with the 64-bit version. For most users, there is no added benefit with both 32-bit and 64-bit versions installed.

3) Check the box for Studio 4.6 and then click the green ‘Start Queue’ button in the bottom left of Install Manager. You should see a progress bar show the downloading of software for Studio. When the download progress completes at 100%, you should see the installation bar under ‘Ready to Install’ begin and progress to completion at 100%.

During this phase, your OS may ask you for your Mac or Windows user account password. If you are asked, you must provide the correct password. This is not a requirement from Install Manager, but a security requirement from your computer’s operating system.
Once this is done, you should see ‘DAZ Studio 4.6 Pro’ appear in the ‘Installed’ Tab. Install Manager is telling you that the software is installed. Congratulations! DAZ Studio 4.6 Pro is installed.
At this point, you could launch Studio and run it, but you may want to install or update any plugins you have purchased for DAZ Studio 4.6 Pro first.
If you do not have any plugins to install or update, jump down to 'Launching DAZ Studio 4.6 Pro for the First Time' below.

4) When you quit Install Manager, the appropriate application path for DAZ Studio 4.6 Pro will be automatically added to its configuration. This is important for installing separately purchased plugins.


After you install Studio, install the bundled content, if you haven't already.  You can search for and install these components with Install Manager:

Genesis Starter Essentials
Genesis 2 Female Starter Essentials
Genesis 2 Male Starter Essentials
Default Lights and Shaders for DAZ Studio
Subsurface Shader Base



You can use Install Manager to install Plugins. It is important to keep in mind that DAZ Studio 4.6+ Pro should be installed first before you attempt to install Plugins.
It is strongly advised that the DAZ Studio 4.6 Pro application *not* being running when you install plugins by any method.

Users with existing Plugin Installations

As with the DAZ Studio 4.6 Pro application, you should uninstall any Bitrock-installed plugins first. You can find the uninstallers for plugins in the ‘uninstallers’ folder or in the Windows Control Panel. Please see the section above, ‘Existing Studio Users,’ for details.
Examples of separately installed plugins include DAZ 3D Bridge, Decimator, aniMate2, and FaceShop.
After you’ve used the Bitrock uninstallers to remove separately installed plugins for DAZ 3D, you can now install the plugins using Install Manager.

Using Install Manager to Install Plugins

1) Installing plugins with Install Manager is nearly identical to installing Studio 4.6 Pro. First, exit or quit DAZ Studio 4.6 Pro so it is not running.

2) If you still have the session of Install Manager open in which you just installed DAZ Studio 4.6 Pro, you should exit Install Manager and then re-launch it. This is important as it ensures that Install Manager will have the right application path for plugins. If you don’t do this, you’ll have to indicate the path yourself. Since quitting and re-launching Install Manager is easier, this is the recommended choice.

3) Launch Install Manager and log into your DAZ 3D account with it.

5) Type the name of the plugin or part of the name in the upper right search window in Install Manager. You can also search by using ‘sku::number’ where number is the product number of the specific plugin. For example, the product number for the Decimator plugin (http://www.daz3d.com/decimator-for-daz-studio) is sku::10673. This method brings up the specific product.

5) You should see the plugin appear in ‘Ready to Download.’ If it doesn’t appear, check the spelling of your search parameter. If you just purchased the plugin, check the order status.

6) You may see two bit options for a specific plugin. For example, you may see an option for the 32-bit plugin for Decimator and the 64-bit plugin for Decimator. Only check the options that are applicable to your installed version of Studio. In other words, if you have only the 64-bit version of Studio installed, only check the 64-bit version of the plugin.

7) Press ‘Start Queue’ to begin the download and installation process for the plugin. You may be asked for your Windows or Mac user account password during the installation phase.

8) If you get a message about path not found for the plugin, it means the application path is not indicated in Install Manager. This shouldn’t happen if you’ve installed Studio, exited Install Manager, and re-launched it as explained earlier.


Launching Studio 4.6 Pro for the First Time

If you are using Studio 4.x Pro for the first time on your given computer, you will need to activate it by inputting the serial number. You can find your serial number for DAZ Studio 4.6 Pro in your DAZ 3D account in ‘My Account’ → My Serial Numbers.’ You will need to log into your DAZ 3D user account first in order to access this.

You can check your registration (activation) of Studio within the Studio application by going to Help → Register DAZ Studio. If you’ve already activated Studio 4.6 with the Pro serial number given in your account, this is not necessary.


Activating Plugins

You can activate plugins by going to HELP → About Installed Plugins. Find the entry for the plugin and input the relevant serial number. Serial numbers for separately purchased plugins should be in the same place with your DAZ Studio 4.6 Pro serial number.

If the status of the plugin in ‘About Installed Plugins’ is ‘green,’ then it is activated and does not require you to input a serial number.



Now you should have DAZ Studio 4.6 Pro installed by means of Install Manager. You will be able to use Install Manager to install updated versions of the software quickly and easily in the future.

Kraig Hausmann November 5, 2013 3D Content / DAZ Products & Installers

The purpose of this article is to help users configure content correctly. It is especially aimed for users who wish to use a custom content path.   Since custom configuration can be open-ended, this article does not give you step-by-step instructions.  Instead, this article explains some key points in order to help you avoid pitfalls of custom content configuration.  The purpose is to help you have a sound understanding so that you will have the ability to use a custom content path with success.  If the length of this article scares you, you may want to consider using the default content path rather than a custom content path.  This article provides critical pointers that apply to all methods of content installation (Install Manager, Bitrock, or manual extraction.)   Custom content configuration is not recommended for new users.


Why you may need to have two or more content folders

There are some good reasons for having one or more custom content folders.  Here are some:

* You're running out of hard drive space on your c drive and need to have content installed to a different drive.

* We encourage users to keep content installed by DIM (Install Manager) separate from content installed by other methods.  The reasons for this are discussed later in this article.  The default content path that DIM uses encourages this also.  For this reason, you'll probably need two content paths, one for content installed by DIM and one for content installed by Bitrock or manual extraction.

* You want to have different content configurations when working on different projects.  You can change the content mapped easily in Studio and with some effort in Poser.  This is not recommended for new users.



Properly configured content can be found and used right.  With the benefit of Install Manager, it is easy to install, uninstall, and update content.  It is also possible find content, usually with the aid of the readme. Often, improperly installed content cannot be found. If found, it will usually not work correctly.  It can be much more work to fix improperly installed content than it is to do it right the first time.


It is important to understand that there are several different kinds of products that you can install and use:


* Applications

* Plugins

* Content


This article is only about installing content.  Additionally, you can configure Install Manager to install plugins and applications.  This article only deals with content and specifically content for DAZ Studio and Poser.  Content for Carrara and Bryce are treated differently and outside the scope of this article.


There are three components with installing content:


1) Choosing a valid content Path.

2) Method used to install content

3) Mapping the content


The content path is the folder used by you or Install Manager when installing content.  This is a very important choice and by default, Install Manager installs content here:


C:\Users\Public\Documents\My DAZ 3D Library


Unless you have a good reason to change it, you should use the above path.  However, you may find that your c drive doesn’t have much space available.  You may want to install content to a different folder, such as on your d: drive.

Choosing a custom path is open-ended.  In other words, there are potentially hundreds of paths you could choose.


For example, any of the following paths could be a valid content path:



c:/My DAZ 3D Content

c:/DAZ 3D Content

d:/My Content

d:/My DAZ 3D Content

d:/Digital Software/DAZ 3D Content



MacHD/My DAZ 3D Content

MacHD/DAZ 3D Content

MacHD External/My Content

MacHD External/My DAZ 3D Content

MacHD External/Digital Software/DAZ 3D Content


As you can see, the possibilities are open-ended.  Any of the above paths could work beautifully.  There are dozens more you could choose.  Please note that when we speak of the path, we mean the whole path, not just the end folder.  


For example, these paths:


d:/Digital Software/DAZ 3D Content

MacHD/Digital Software/DAZ 3D Content


are *NOT* the same as these paths below


d:/Digital Software/

MacHD/Digital Software/


and the above paths are not the same as these below:


d:/DAZ 3D Content

MacHD/DAZ 3D Content


At this point, you may be thinking that this is really confusing.  Please understand that we’re not saying you need to have three, four, five or more different content paths.  I recommend that you only have two paths maximum.  In fact, if you use the default path given above, you really don’t have to sweat over all these details.  But some users like the ability to install content to multiple install paths.  This is supported in Studio, Poser, and Install Manager, and it places the burden of understanding how to do this on the user.  If you stray from the default setup, then you must understand what pitfalls to avoid.



There are a few places, however, where you should *never* install content.  Let’s look at these so we can avoid them.


Avoid Program Files and Program Files (x86), Applications

Windows users, especially those in Windows Vista or later, should not install content into the Program Files or Program Files (x86).  Windows Vista, Windows 7, and now Windows 8 have a feature known as WFP or Windows File Protection.  WFP can prevent Studio (or Poser for that matter) from accessing content files in these folders.  Installing content into these folders is a big no-no for this reason.  Microsoft encourages you to install content which they would regard as documents into your users folder.  You actually don’t have to, but you definitely should not install content into the Program Files folders.


Please understand that this includes any folder within the Program Files folders.  If you install content to c:/Program Files/My Content/ or c:/Program Files/DAZ 3D/My Content, they are equally invalid, bad, and subject to all the problems mentioned above.


Mac Users may configure content to be installed into the Applications folder.  However, this is not recommended as some users may end up mixing content with application files that could cause confusion down the road.  Since content is really a kind of ‘document’ for use in Poser or Studio, you would be better off putting it in the user documents folder or somewhere outside of the applications folder.


Do not Embed your content in an existing content folder.

This issue applies equally to Mac users and Windows users.  Embedding content is when you install a content product in a subdirectory of an existing content path.  This is also called ‘nesting.’  Let’s make this perfectly clear.


If your chosen content path is one of these below:


C:\Users\Public\Documents\My DAZ 3D Library

Users\Public\Documents\My DAZ 3D Library

d:/My DAZ 3D Content/

MacHD/My DAZ 3D Content


Then you should not install content into any folder within them.  A subdirectory (or subfolder) is any folder inside of the target folder.  The paths below are respective examples of subdirectories.  You should never install content into a subdirectory.


C:\Users\Public\Documents\My DAZ 3D Library\runtime

d:/My DAZ 3D Content/People

d:/My DAZ 3D Content/runtime


MacHD/My DAZ 3D Content/People

MacHD/My DAZ 3D Content/runtime

Users\Public\Documents\My DAZ 3D Library\People

Users\Public\Documents\My DAZ 3D Library\runtime


If you install content into a subdirectory, you will cause several problems with content.  Morphs for Genesis, Genesis 2, and fourth generation figures (V4.2, M4, K4) can and usually will be broken.  Content discovery will also be messed up.  You may find content folders, but not see any content inside of them.


Also, you should not install content into a higher directory of the folder you’ve chosen.  In other words, if this is your chosen content directory:


C:\Users\Public\Documents\My DAZ 3D Library

Users\Public\Documents\My DAZ 3D Library


You should not install content directly into ‘Documents’ or ‘Users.’  This would have the same effect on content.


Choose a valid path and use it consistently.  Once you choose a valid content folder, all subdirectories are off limits for content installation.


As a final note, if you use (DIM) Install Manager to install content, you are strongly encouraged not to mix content installation methods with the same folder.  In other words, if you are using DIM to install content here:


C:\Users\Public\Documents\My DAZ 3D Library

Users\Public\Documents\My DAZ 3D Library


Then do not use another method like manual installation or Bitrock install to install to the above path.  Use a completely different (valid) path for those methods.  The reason will be come clear after you read the following.



The second issue is the method you use to install content.  Most DAZ 3D content users know that DAZ 3D has converted its content over to Install Manager format.  There are very few if any content products left in our digital warehouse that are not available in DIM (Install Manager) Format.   Likewise, there are very few if any content products left in our store that can be installed by means of the Bitrock installer.


The reason that DAZ 3D encourages  the DIM method is ease and speed of use.  With DIM a user can install a dozen products in the time that it would take a Bitrock installer to install one or two products.  DIM is lightning fast compared to Bitrock installers.  Additionally, DIM can uninstall content with the same speed.


The alternative is to do a manual installation.  This means you download the IM file and extract it to the right place.  This article just deals with content configuration and doesn’t teach you how to extract IM files manually.  As you can see, we encourage you to use DIM.  Here’s a strong reason why.  If you install a content product by hand to the wrong place, you get to uninstall it.  DIM only uninstalls content which it installed.  Uninstalling a content product manually means browsing to each file and folder and deleting (or trashing) it manually.  If you’ve incorrectly extracted a file into existing content, this can be a nightmare because you could delete the wrong file or not delete all the files.  If you use DIM to install content to the wrong folder, you can at least use DIM to uninstall that content easily.  With a manual installation, you may find yourself looking for over a thousand files to remove.


If you have content installed both by Install Manager and by manual installation, you are strongly encouraged to use two different folders for them.


You can see paths you have configured for content in DIM by going to Configuration Settings (Gear in the upper right) → Installation → Label/Path (in the lower half of the window).



In Studio, you must have the content folder mapped.  In Poser, this is called ‘adding a runtime.’  Once you’ve done this correctly, you don’t have to keep doing it again and again, unless you choose to change your content folder.  If you’ve chosen the correct content folder, you shouldn’t have to do this again.



In Studio, the path to which you install content must be mapped.  It’s the same exact path.  If you’ve installed content here:


C:\Users\Public\Documents\My DAZ 3D Library

Users\Public\Documents\My DAZ 3D Library


Then the folder you need to have mapped in Studio is this folder:


C:\Users\Public\Documents\My DAZ 3D Library

Users\Public\Documents\My DAZ 3D Library


You’ll note that they’re the same paths.  Pretty simple.


You can map a content folder in Studio in EDIT (or DAZStudio on the Mac) → Preferences → Content Library → Content Directory Manager → Content Sets.



In Poser, you must add the runtime.  This is nearly as easy as mapping the path in Studio.  


If you have your content installed here:

C:\Users\Public\Documents\My DAZ 3D Library

Users\Public\Documents\My DAZ 3D Library


Then you need to add this runtime:


C:\Users\Public\Documents\My DAZ 3D Library\runtime

Users\Public\Documents\My DAZ 3D Library\runtime




* Only use a custom path if you really need it.  Understand what is a valid content path *before* you do it.


* WINDOWS Users should not install content into Program Files or Program Files (x86)


* Do not embed content into another content path or vice versa!


*  You do not need a unique path for each different content product.  The simpler, the better.


* Reserve a path for content installed by Install Manager.  Keep it separate from content installed by other methods (Bitrock, manual)


* Avoid installing content manually if there is a DIM installer available (and there is for most content in the DAZ 3D Store).


* Make sure the content path is properly mapped in Studio or the relevant runtime is added in Poser.


* Once you have the path chosen and mapped (or runtime added) correctly, you can keep using it for new content without having to go through this whole procedure again!


By following the pointers given in this article, you can ensure that you’ll be able to install content and that it will show up properly in your content library for DAZ Studio or Poser.  This article was designed for users who want a custom content path.   If you have questions about this procedure or are not sure of something, please ask DAZ 3D Customer Service for more help.