• Accounts & Purchases

  • ★ How to apply a coupon successfully
  • ★ How do Gift Cards work?
  • ★ Download Tips
  • What do I do if my cart says there are items in it, but then my cart says "Empty"?
  • How to Send a Private Message in the Forums
  • What do I do if I have forgotten my password?
  • How do I change the Billing or Shipping Address on my DAZ 3D Account?
  • How do I change the Password on my DAZ 3D Account?
  • Why are downloads from DAZ 3D's website slow, even though other websites are fast?
  • Can I share my DAZ account with a friend, family member, or co-worker?
  • How do I claim a Gift Certificate that was given to me by another member?
  • Why am I receiving this error?: Error: "CRC Checking Failed"?
  • How do I change the Email Address on my Daz 3D Account?
  • Why is the total different on the order confirmation email that I received than the Amount Paid on my order?
  • How do I register for a Daz 3D Account?
  • How can I tell if an item is a DAZ Original?
  • Why was my credit card declined?
  • How do I unsubscribe from the DAZ Newsletter?
  • Can I change the Payment Method listed on my DAZ 3D Account?
  • Why does my order show two or more charges on my Bank Statement but I have no download links for my products?
  • My order says it was submitted twice, what should I do?
  • $1.99 Platinum Club items show different price
  • "File Not Found" Errors
  • How can I change or filter my ‘Available Downloads’ so I only see one platform, like PC or Mac?
  • I have paid for my order through PayPal but I do not see my order in the ‘Available Downloads’?
  • Problems with Serial Codes
  • Where can I find the serial number for DAZ Studio?
  • Resetting Download Links
  • Download Links Missing After Purchase
  • Where can I find my serial numbers?

• Licensing and Legal

  • DAZ 3D's stance on distributing derivative models
  • What is Daz 3D's "Real Time/Game Content" End User License Agreement (EULA)?
  • What is Daz 3D's End User License Agreement (EULA)?
  • Can I use Daz 3D's products in a video game that I am producing?
  • What can I use DAZ Figures for legally?

• Daz 3D Help Center

  • Bug Reporting
  • General Glossary of Terms
  • How to Read the Product Page
  • OpenGL support for DAZ 3D applications
  • Submitting Tutorials
  • What are Daz 3D's business hours?
  • How do I make a screen shot on the PC?
  • Support Boundaries for Daz Technical Support

• The Platinum Club

  • Will the Platinum Club inventory continue to grow or is it a rotating sale?
  • Can I share my Platinum Club account with another user?
  • I am a PA, don't I get Platinum Club for free?
  • What is the Platinum Club and what are the benefits of joining?
  • How does my Platinum Club Membership automatically renew?
  • $1.99 Platinum Club items show different price
  • How do I cancel my Platinum Club Membership?