Why does it sometimes take longer for my 8.1 figures to load into a scene?

As a custom build website, we move tons of data to and from our clients. Even with the support of a content delivery network, there are times when user(s) do not achieve the speed they are expecting with an upload or a download. 

Depending on the number of morph products that you have installed, Genesis 8.1 figures may take some additional time to load into a scene. Currently, the only way to decrease this load time is to uninstall any unused character morphs. 

 

Was this article helpful?
1 out of 2 found this helpful
Have more questions? Submit a request