Daz 3D has a 30-day money back guarantee on everything in the store except for Platinum Club+ Memberships, Interactive Licenses and Gift Cards. These items are NON-REFUNDABLE.
When you make a purchase, please be sure to test it within 30 days of purchase. If you find that the purchased product does not fit your needs, please submit a technical support ticket for assistance. Be sure to include the purchase order number as well as the name of the product that you wish to refund
Please note: In order to prevent abuse of the return policy, if the number of returns from a customer is excessive or repetitive, Daz 3D reserves the right to discontinue refunds for that customer. In this event, Daz 3D will honor the return requests that have been made and will notify the customer that future returns will no longer be accepted.
You can reach Technical Support and Sales Support HERE.