How do I change the Email Address on my Daz 3D Account?
In order to change your account email address, please go to your Daz account page. You will need to login with your current email address and password. Under Account Information, you will see your current name and email on the left hand side. Click on "edit" to the right of name information. Type in the new email address and click "Save". You will be sent an Email Change Confirmation email to your new email address. Click on the link provided in the email to Confirm the Email Change. This will enable you to login with your new email address and/or password.
How do I change the Password on my DAZ 3D Account?
In order to change your Password, please go to your Daz account page. You will need to login with your current email address and password. Under Account Information, you will see your current name and email on the left hand side. You will see "Change Password" underneath your name and email. Click there. You will then see where you can change your password. Please be sure to click save. This will enable you to login with your current email and new password.
What do I do if I have forgotten my password?
If you have forgotten your password, you can have it reset by using the "Forgot Your Password?" link below the login boxes. Enter your email address and the store will send you an email with a “Reset Your Password” button. Click there to go to the password change page.
Type your new password into the top box, and confirm your new password in the second box. Click Change A Password to save the new Password, and you will be taken back to the Login Page. Use your existing email address, and the password you just saved to log in.
Please be sure to have the @daz3d.com domain, in particular firstname.lastname@example.org, allowed through any firewalls, email filters, or spam blockers that you might have. Please note that both the email address and password are case sensitive. They should contain no spaces, or other miscellaneous characters, as that will sometimes cause the store to fail to recognize an email address and password.
If you are still having troubles logging into your account, please submit a help ticket to the sales team here: https://www.daz3d.com/help/help-contact-us