Occasionally, some users may experience adding items to their cart; and then when viewing the cart, will see that their cart is empty.
If your “Shopping Cart” has items in it, has missing items, or shows as empty even though you’ve selected items; this is caused by NOT being logged into your account. Follow the steps below on how to correct this issue:
Step 1: Login with your current email address and password.
Step 2: Once logged in, add any other item to your cart. Both items will then appear in your cart.
Step 3: You can then remove the unwanted item(s) and proceed to checkout.
Submit a Sales Support Ticket if you are still experiencing issues.