For a small amount of users, the CMS (Content Management Service) will not work properly, sometimes due to a poor install choice. Regardless of the cause, it is necessary for DAZ Studio 4 and CMS to be removed in a more thorough way. This method removes the DAZ Studio 4 and CMS applications and also information associated with the CMS. It's necessary to remove this information so that DAZ Studio and the CMS can be properly re-installed.
Do not use this method just because you want to remove DAZ Studio 4. This method should only be used if your DAZ Studio 4 installation lacks a properly functioning CMS. For all other circumstances, you should just use the uninstaller which will work just fine.
This procedure may take about 30 minutes to do, depending upon the speed of the user. It requires that you are logged into an administrator account in Windows. You should not have third-party apps, including antivirus, running when you are installing or uninstalling the software. This is standard procedure for dealing with installing and uninstalling software. It also a good idea in Windows 7 to have UAC (User Account Controls) turned off.
This method requires you to browse to your C: drive (or the drive on which you installed DAZ Studio 4 and the CMS if you did not choose the default). For several steps, you will be given a path on your hard drive that you'll need to browse to. For example, if you see a path like this: c:\Program Files Then you need to browse to your c: drive and then go to the Program Files folder. This is not the same as going to 'All Programs.' You may need to use 'All Programs' to get to your c: drive, but 'All Programs' is not the destination. This article will require you to go to several different places on your hard drive.
1. Run the uninstaller for DAZ Studio 4. If you've already done this, move to the next step. You can find the uninstaller for DAZ Studio 4 here:
In the 'Uninstallers' folder, find and run this icon: Remove-DAZStudio4_Win32.exe. If you are dealing with the 64-bit version, the name of the uninstaller will be this: Remove-DAZStudio4_Win64.exe. To use the uninstaller, simply double-click the file.
2. Run the uninstaller for CMS. Normally, the uninstaller can be found here:
The name of the file is Remove-DAZContentManagementService.exe. Double-click the file to run it. If you do not find the uninstall in the above given path, you may be able to find it in the next step.
3. Once you've dealt with the uninstaller for CMS, delete the CMS folder. This is the CMS folder that the previous step (4) showed you how to find.
If you get a message that it is not there, don't worry. It's already been removed and we're ready to move onto the next step.
4. Restart your PC. Reinstall DAZ Studio 4 using the latest installer. At the time of this article, the installer is version 22.214.171.124. It is recommended that you *not* choose a custom path for the content directory manager. Leave the box for customizing the CMS unchecked.